Refund Policy
REFUND POLICY
It happens. You sign your child up for a Hoops School class and can't make it anymore. With enough advance notice, a refund can often be arranged. Read below for more information.
REGISTRATION DIRECTLY WITH HOOPS SCHOOL:
Please review our refund policies below, according to class, camp, or clinic. Contact us at admin@hoops-school.com with any questions or to request a refund.
REGISTRATION THROUGH A PARTNER PROGRAM:
When you register for one of our classes or camps through a partner program such as MDPC, a refund will be subject to their stated policy. Please check directly with the program listed on your Registration Confirmation email or portal for more information.
Hoops School Classes:
Players may be withdrawn and registration fees refunded or credited for a future class upon request, according to the time frames stated below:
Refund up to five days before class start date is calculated as follows: total price paid - non-refundable processing fee - $25 admin fee (per family)
Refund less than four days before class start date and later is calculated as follows: total price paid- non-refundable processing fee - $25 admin fee (per family) - 50% of class price (per registrant)
Future class credit: choose a future class credit and save the admin fee, refunds processed according to timeframes above.
Hoops School Get Ready Clinics:
Players may be withdrawn and registration fees refunded upon request according to the time frames stated below:
Refund up to four days before clinic date is calculated as follows: total price paid - non-refundable processing fee - $15 admin fee (per family)
Future class credit: choose a future class credit and save the admin fee, refunds processed according to timeframes above.
NO REFUND will be given three days or less before clinic date (including after clinic date).
Hoops School Summer Camps:
Players may be withdrawn and registration fees refunded upon request according to the time frames stated below:
Refund up to four weeks before camp start date is calculated as follows: total price paid - non-refundable processing fee - $25 admin fee (per family) - 10% of registration (per registrant)
Refund less than three weeks but more than one week before camp start date is calculated as follows: total price paid - non-refundable processing fee - $25 admin fee (per family) - 25% of registration (per registrant)
Refund one week or less before camp start date is calculated as follows: total price paid - non-refundable processing fee - $25 admin fee (per family) - 50% of registration (per registrant)
Future class credit: choose a future class credit and save the admin fee, refunds processed according to timeframes above.
NO REFUND will be given once camp starts.