Refund Policy

REFUND POLICY

It happens. You sign your child up for a Hoops School class and can't make it anymore. With enough advance notice, a refund can often be arranged. Read below for more information.

REGISTRATION THROUGH A PARTNER PROGRAM:

When you register for one of our classes or camps through a partner program such as MDPC, a refund will be subject to their stated policy. Please check directly with the program listed on your Registration Confirmation email or portal for more information.

REGISTRATION DIRECTLY WITH HOOPS SCHOOL:

Please review our refund policies below, according to class, camp or clinic. Contact us at admin@hoops-school.com with any questions or to request a refund.

Hoops School Skills Classes and Hoops School “University”:

Players may be withdrawn and registration fees refunded or credited for a future class upon request according to the time frames stated below:

Refund up to five days before class start date is calculated as follows: total price paid - non-refundable processing fee - $25 admin fee (per family)

Refund less than four days before class start date and after class starts is calculated as follows: total price paid- non-refundable processing fee - $25 admin fee (per family) - 50% of registration (per registrant)  

Future class credit up until class start date: total price paid - non-refundable processing fee (no admin fee or percentage penalty)

Hoops School Get Ready Clinics:

Players may be withdrawn and registration fees refunded upon request according to the time frames stated below:

Refund up to four days before clinic date is calculated as follows: total clinic fee - non-refundable processing fee - $15 admin fee (per family)

NO REFUND will be given three days or less before clinic date (including after clinic date.).

Hoops School Summer Camp:

Players may be withdrawn and registration fees refunded upon request according to the time frames stated below:

Refund up to four weeks before camp start date is calculated as follows: total camp fee - non-refundable processing fee - $25 admin fee (per family) - 10% of registration (per registrant)  

Refund less than three weeks but more than one week before camp start date is calculated as follows: total price paid - non-refundable processing fee - $25 admin fee (per family) - 25% of registration (per registrant)  

Refund fee one week or less before camp start date is calculated as follows: total price paid - non-refundable processing fee - $25 admin fee (per family) - 50% of registration (per registrant)  

NO REFUND will be given once camp starts.

NOTE: We regret we are unable to offer a credit for future classes in the event of a canceled registration. All cancellations will be processed as a refund.